Privacy Policy

Privacy Policy
Last updated: November 23, 2024

This Privacy Policy explains how Jazzvana Wellness (the "Site," "we," "us," or "our")—a Shopify-powered online store owned and operated by Jazzvana Inc., a registered Alberta Corporation—collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from jazzvanawellness.com (the "Site") or otherwise interact with us (collectively, the "Services").

For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect and process.

By using or accessing the Services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using or accessing the Services.

Who We Are

Jazzvana Inc., a registered corporation in Alberta, Canada, operates the Jazzvana Wellness Shopify store. All data collected via the Site is managed in accordance with this Privacy Policy. Our primary business addresses are:

  • Canada: 35-57022 Range Road 233, Sturgeon County, Alberta, Canada, T0A 1N5
  • United States (Ship From): 24542 Verdin St. N, Isanti, Minnesota, USA, 55040

You can reach us at:

Changes to This Privacy Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. When changes occur, we will:

  • Update the "Last updated" date at the top of this Privacy Policy.
  • Notify you through the Site or via email if significant changes are made.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources:

1. Information You Provide Directly

Examples include:

  • Contact Information: Name, address, phone number, and email.
  • Order Information: Billing and shipping details, payment confirmation, and purchase history.
  • Account Details: Username, password, and security information.
  • Customer Support: Information provided when contacting us, such as inquiries or complaints.

2. Information We Collect Automatically

We may collect Usage Data when you interact with the Services. This includes:

  • Device and browser information.
  • IP address and geolocation data.
  • Details about your interaction with the Site, such as clicks and time spent.

3. Information from Third Parties

We may receive data from:

  • Shopify: Payment processing, analytics, and order management.
  • Payment Providers: Details to fulfill your orders securely.
  • Marketing Partners: Advertising and promotional insights.

How We Use Your Information

Your information is used for:

  • Providing Services: Order fulfillment, account management, and customer notifications.
  • Marketing: Tailored promotional emails, ads, and recommendations.
  • Security: Fraud prevention and account protection.
  • Site Improvement: Analytics to enhance user experience.

Cookies and Tracking

We use cookies to:

  • Power our Shopify store.
  • Optimize performance and user experience.
  • Provide tailored advertising.

Learn more about Shopify’s cookie usage here. You can manage cookie settings through your browser, though disabling cookies may impact functionality.

How We Share Your Information

We may share your information with:

  • Service Providers: Payment processors, IT support, shipping, and analytics vendors.
  • Marketing Partners: To tailor advertisements.
  • Affiliates: Within the Jazzvana Inc. corporate group.
  • Legal or Regulatory Authorities: To comply with legal obligations.

We do not sell or share personal information of individuals under 16.

Your Privacy Rights

Depending on your location, you may have rights under applicable laws, including:

  • Access: Request details about your personal data.
  • Correction: Update inaccurate or incomplete information.
  • Deletion: Request removal of your personal information.
  • Portability: Obtain a copy of your data in a portable format.

To exercise your rights, contact us using the information below.

Security and Data Retention

We implement security measures to protect your data but cannot guarantee "perfect security." Data retention periods vary based on legal and operational needs.

Children’s Data

The Services are not intended for children under 16. We do not knowingly collect their data. If you believe we have collected such data, contact us for removal.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us at:

  • Email: yourhealth@jazzvanawellness.com
  • Phone: 651-350-4789
  • Address (Canada): 35-57022 Range Road 233, Sturgeon County, Alberta, Canada, T0A 1N5
  • Address (U.S.): 24542 Verdin St. N, Isanti, Minnesota, USA, 55040