Terms of Service
Terms of Service
Last Updated: December 6, 2024
This website is operated by Jazzvana Wellness, a subsidiary of Jazzvana Inc., a registered Canadian corporation. Throughout the site, the terms “we,” “us,” and “our” refer to Jazzvana Wellness. Jazzvana Wellness offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
SECTION 1 - GOVERNING LAW AND JURISDICTION
For Canadian Customers:
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Province of Alberta, Canada. Any disputes arising under these Terms of Service shall be resolved exclusively in the courts of Alberta, Canada.
For U.S. Customers:
For customers residing in the United States, these Terms of Service shall be governed by and construed in accordance with the laws of the State of Minnesota, USA, without regard to its conflict of law provisions. Any disputes arising under these Terms of Service shall be resolved exclusively in the state or federal courts located in Minnesota, USA.
SECTION 2 - U.S. CONSUMER RIGHTS
If you are a resident of the United States, you may have additional rights under U.S. federal and state consumer protection laws, including the Federal Trade Commission (FTC) Act and applicable state laws.
Residents of California may also have rights under the California Consumer Privacy Act (CCPA). For details about how we process your personal data, please review our Privacy Policy.
SECTION 3 - TAXES AND DUTIES
For U.S. Customers:
Applicable sales tax will be calculated and displayed during checkout based on your shipping address. Jazzvana Wellness is not responsible for additional customs duties, import taxes, or fees that may apply to your order upon delivery.
For Canadian Customers:
Orders shipped within Canada are subject to applicable federal and provincial taxes, which will be calculated at checkout.
SECTION 4 - SHIPPING AND RETURNS
For U.S. Customers:
- Orders are typically shipped within 3-5 business days via standard shipping. Expedited shipping options are available during checkout.
- For returns, U.S. customers must follow the procedures outlined in our Refund Policy. Returns should be sent to our U.S. address: 24542 Verdin St N, Isanti, MN 55040, USA.
For Canadian Customers:
- Orders within Canada will be shipped via our designated carrier and may take 5-7 business days for delivery.
- Returns from Canadian customers must be sent to our Canadian address: 35-570022 Range Road 233, Sturgeon County, AB, T0A 1N5, Canada.
SECTION 5 - DISPUTE RESOLUTION (U.S. CUSTOMERS)
For customers residing in the United States, any dispute, controversy, or claim arising out of or relating to these Terms of Service or the use of our Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. By using our Services, you agree to waive your right to a trial by jury or to participate in a class action lawsuit. Arbitration shall take place in Minnesota, USA.
SECTION 6 - PRIVACY POLICY
Your submission of personal information through the store is governed by our Privacy Policy, which outlines compliance with Canadian and U.S. privacy laws, including the CCPA for California residents.
SECTION 7 - CONTACT INFORMATION
If you have any questions or concerns about these Terms of Service, you can contact us at:
- Email: yourhealth@jazzvanawellness.com
- Phone: 651-350-4789
- Canadian Address: 35-570022 Range Road 233, Sturgeon County, AB, T0A 1N5
- U.S. Address: 24542 Verdin St N, Isanti, MN 55040